Dear Customers,
We have received notification from Armenian Postal Service regarding delays of delivery to the following countries:
Spain, Italy, France, Germany, Australia and USA.
The most packages sent from Armenia during November – December 2016 period can be delivered a little bit later than we expected.
Delivery time extended up to 60 days.
The delayed orders is making us look bad and we have no control over what happens once the items is out our hands. We guarantee, that all our customers will get their orders.
Items we have sent are not lost, they are simply in transit countries and soon will be sent to customers as usually.
We very sorry for this issue and hope for your understanding,
EthnicTune team.
Update: January 16, 2017.
We are happy to announce that our customers from Europe started to get their orders.
what shipping company did you use? i am unable to track my order.
Dear Rothko, your order was shipped via Haypost (Armenian Postal Service) Please check your-e-mail, we have sent your shipping tracking code and details.
Best wishes and hope for your understanding,
EthnicTune